“Just a note to let you know, we consider her the BEST in town, regarding both, the professional demeanor and personal concern shown during our visits. We highly recommend Dr. Lee to anyone needing help with their hearing problems.”
What Sets Our Practice Apart
Our Unique Service Model
In reality, anyone can benefit from our unique service model. Based on our experience , there are many individuals who find it difficult to physically mobilize, obtain transportation, are reluctant to travel to an unfamiliar part of town, or just don’t feel confident driving. We eliminate the stress of these logistical challenges by coming to you. For busy professionals, we accommodate our appointments according to your schedule. The hearing aid fitting and service process often involves multiple appointments during business hours. Many people simply do not have the time and often neglect their hearing loss for many years as a result. By bringing our services to you, we save you numerous hours taken off of work. This equates to both increased productivity and optimized job performance.
Service In Your Environment
Hearing aid programming that takes place in traditional practices that are quiet and without noise is unrealistic. Patients often realize that their hearing aids sound very different when they leave these offices and enter the real world and consequently find it difficult to pinpoint the problems when seeking help from their audiologist. Sometimes it is a specific room in the house or a favorite restaurant that is particularly challenging. Bringing our services directly to patients allows for a more personalized hearing aid experience by taking into account everyday real world environments that patients find themselves in and making adjustments accordingly.
No more ten minute appointments, sitting around in waiting rooms, and waiting weeks for an appointment. At Concierge Audiology Las Vegas, we aim to listen to our patients more and spend extra time with those who need a little more TLC so they don’t feel rushed through an appointment. As a result, patients are often pleasantly surprised to learn more about what their hearing aids are capable of and appreciate the extra time we take to elevate a hearing aid experience to the next level.
100% Independently Owned
In our industry, there are many practices under the ownership of or have a strong affiliation with certain manufacturers and will limit their recommendations to patients based on this relationship. Concierge Audiology Las Vegas is 100% independent and we only work with the latest technology available. With the patient’s best interests in mind, our recommendations are based on extensive research, development, professional experience, and high rate of success.
Professional, Friendly Service
Why choose an audiologist?
People often assume that all hearing aid dispensers are audiologists but this is not the case. Audiologists help diagnose and treat disorders of the ear and balance systems and also specialize in hearing aids. An Au.D. (Doctorate in audiology) is the highest level degree one can attain in the field of audiology and it takes years of education and training to attain. Having enough time to spend with patients allows us to follow best practices within the scope of our practice as audiologists. This means we take the time to do a thorough case history, comprehensive audiological examination, make appropriate hearing aid recommendations, verification with real ear measurements (REM), maintaining a good follow up schedule and making referrals to primary care physicians or ENT specialists when appropriate.
For these reasons, ear, nose, throat (ENT) specialists typically prefer to work with audiologists and rely on their diagnostic testing to perform surgeries and recommend treatments. These ENTs and other physicians also often entrust and refer their patients to dispensing audiologists to recommend the best hearing aid options. When making a decision to find the right professional to handle your hearing needs, it is always a good idea to choose a trusted and reliable professional who will look out for your best interests.
Safety Guidelines & Our Practice Model
With the regular use of masks and plexiglass barriers these days, hearing loss is more noticeable due to impeded volume of voices and lack of visual cues. There is a greater urgency to seek help more than ever.
Many people have specific concerns and prefer to minimize unnecessary risks of spending extra time in public places such as waiting rooms and offices. Our unique service model provides a safe alternative and gives our patients more peace of mind. As responsible healthcare providers, we have received full Covid-19 vaccinations and take all precautions seriously including use of masks, gloves, and social distancing whenever possible. In addition, all of our equipment is cleaned and disinfected before and after visits. Virtual/telehealth appointments are also available as an option.
Over A Decade of Experience
Hearing Aid Brands
Meet Dr. Kathleen
Throughout my career, I have come to understand the negative and pervasive effects of hearing loss, and I have truly realized the value of listening to my patients. Whether the patient is a cashier at a fastfood restaurant, poker player, choir singer, or physician, each patient has specific needs that are unique to their lifestyle. I am able to customize one’s hearing aids to meet these needs and even sometimes introduce new or “hidden” features that patients never realized their hearing aids were capable of. By taking the time to listen and find solutions, I am able to provide the best hearing healthcare to my patients.
A Personal Note from Our Audiologist…
Thank you for expressing interest in learning more about how we can help you. I commend you for taking the first steps towards change, acknowledging that you have a problem and seeking help to improve your situation. I would like to share with you what a privilege it is to be an integral part of re-establishing communication between couples and families, witnessing someone gain self-confidence they never knew they had, and helping those individuals who want to succeed with job performance. These experiences make me passionate about helping people hear their best so they can live their best life.
My vision for this practice started a few years back with a particular elderly wheelchair-bound patient who regularly came in to see me. His physical condition presented a significant logistical challenge for his wife who struggled to bring him in for regular appointments by herself. As his physical state deteriorated, he could no longer come in to see me in person. His hearing needs had not changed, however, and not being able to hear had a dramatic impact on his communication and quality of life. In order to help him, I provided special housecalls to him, and by the last time I visited him, he was in hospice care. I knew that I had made an impact by providing the ability to communicate with his loved ones before he passed away and I am sure this gave them some peace.
I realized that this type of service is a necessity for an underserved population who need help and want to hear their best despite their circumstances but also helps anyone who seeks convenience. It is my goal to provide quality service by spending more time with patients who need it so they can really hear their best and utilize their hearing aids to the fullest.
Understanding how much hearing loss has a negative and pervasive effect in our lives helps you understand that it is of utmost importance to get help. At Concierge Audiology Las Vegas, we are intent on determining a solution for everyone. If you are interested in experiencing the value of what we can offer, please contact us for a consultation.
Kathleen Lee, Au.D.
Kathleen Lee, Au.D.
Education, Credentials, and Affiliations:
- Salus University – Au.D. Doctorate in Audiology
- California State University Long Beach – M.A.
- Wesleyan University – B.A.
- Nevada State Audiology and Hearing Aid Dispensing License #A-165 dispensing
- American Speech-Language and Hearing Association (ASHA) Certificate of Clinical Competence (CCC-A)
- Clincal Fellowship – University of Nevada School of Medicine
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