A note on insurance benefits and things to consider:

Traditional Medicare does not cover hearing aids, routine exams for hearing aids, or on-site audiology visits at all. In very rare cases, some insurances may cover a small portion or offer a discount with very limited service plans. As a unique practice specializing in convenient on-site hearing healthcare and exceptional multi-year service plans, our patients understand the value in what we offer. As out-of-network providers with health insurance plans, we can provide the necessary documentation for direct reimbursement claims upon request (read further for more information). Patients are responsible for understanding and abiding by the terms of their own plans. All fees are collected at the time of service and acceptable forms of payment include: cash, check, credit card, a Health Savings Account (HSA) or a Flexible savings plan (FSA).

In many cases, what seems like a benefit through insurance in reality may not truly be a “benefit”. In order to accommodate costs for a growing hearing impaired population in need of hearing aids, many insurance companies, working with third parties, offer discounted plans with very limited choices in terms of providers and hearing aid manufacturers (which are not all the same in terms of quality and performance), as well as bare minimum service plans (i.e. 1-2 total follow up visits during the first year) to keep costs down. As a result, in-network practices have resorted to volume-based healthcare (i.e. booking as many patients as possible in a day with the shortest possible appointment slots) to make up for revenue. This often translates to ten minute appointments and this is where the quality of service degrades. It is important to be aware and understand how all of this can result in frustration and dissatisfaction due to negative experiences. At Concierge Audiology Las Vegas, we do not allow ourselves to be dictated by limitations of insurance or outside parties. Instead, we have the freedom to stay true to our beliefs by working with only top manufacturers and providing exceptional service through time spent, listening to our patients, and offering extra assistance to those who need it. A number of patients have opted to forego the limited “benefits” offered by their insurance and have preferred the freedom to choose the best possible hearing healthcare available. Why? Because hearing matters to them!

By providing convenient service visits on-site at homes and offices and multi-year service plans, we offer an exceptional value that sets us apart and is a bonus that our patients truly appreciate. While mobile audiology exists across the country, the mobile/on-site aspect of our practice is unique in Las Vegas and not covered by any insurance unlike some home health services. Given this unique offering and value added bonus, our price range is competitive and we invite you to experience what we can offer.